Rose Rayhaan by Rotana

stefanjY4816EW
01-01-1970 02:33

Nice hotel, near Financial Centre metro station. A good basis for exploring the city. The stay was very pleasant. The staff was very helpful. Not everything went fine, but everything was solved in a timely and satisfying way. It was during acts of war in the Middle East with Iran, so this was extra stressful for the staff to keep everyone calm and support guests where needed. Rooms are a bit dated, but clean. Food, pool, gym, all on standard. I would definitely come back if the opportunity arises.. .

DorotaSarz21
01-01-1970 02:33

Super hotel. My stay at the Rose Rotana Hotel was very enjoyable. The location was excellent (close to the metro station). The rooms were equipped with everything you need. They were cleaned daily. The staff was very friendly, smiling, and eager to help. The breakfasts were varied and delicious.. .

bakhodira2026
01-01-1970 02:33

.. ⭐ 1/5 – Extremely Disappointing Service My experience at Rose Rayhaan by Rotana was far below expectations. At check-in, I had to wait more than one hour and only received my room after 15:00, despite arriving on time. The situation was poorly managed, and what made it worse was the unprofessional and unfriendly attitude of the female staff member at the reception. There was a clear lack of courtesy and proper customer service. The problems continued in the room: • The elevators were not functioning properly. • The refrigerator was not cooling at all. • The air conditioning system was malfunctioning and did not work effectively. For a hotel of this level, these issues are unacceptable. Basic comfort and service standards were not met. I expect an official response from hotel management regarding these matters. Please provide a written reply to: abdurakhmanov3001@mail.ru This situation requires proper explanation and corrective action.. .

andrejt998
01-01-1970 02:33

AMAZING HOTEL. Raghubir is amazing person. iam very happy with his servce. all the best. he is giving all of himself to make the guests happy. everyday new towels new bottle of water. .

nikolinan500
01-01-1970 02:33

room service. Hotel is great, service in room is great especially Raghubir who cleans your room, stocks you with water and brings you everything you need, he is stocking our room with water every day, changes your sheets and brings you fresh and clean towels:). .

Essa511
01-01-1970 02:33

Stay Experience. I had a wonderful stay at Rose Rayhaan by Rotana and would like to thank the entire team for their great service and hospitality. A special thank you to Jana, who made the check-in process smooth and professional. She was very helpful, welcoming, and attentive, which made a great first impression. The hotel itself is excellent, with a friendly atmosphere and a fantastic team. I truly enjoyed my stay and would definitely recommend it to others. I look forward to coming back!. .

RdW456
01-01-1970 02:33

Nice holiday. Good stay. Problem With the elevator was al little negative point. Food was good en employees are very frendly. . .

R4058PYtylerh
01-01-1970 02:33

Nice Hotel, has issues. We recently stayed at Rose Rayhaan by Rotana as two couples and overall had a mixed experience. On a positive note, the location is excellent. The hotel is very well situated on Sheikh Zayed Road, with easy access to The Dubai Mall and Burj Khalifa, making it a great base for exploring the city. The rooms were tidy and well maintained, and we found the staff to be polite and courteous throughout our stay. However, there are several issues that future guests should be aware of. The hotel is 65 floors high, and unfortunately the lifts are agonisingly slow. At peak times, simply getting to and from your room can take a considerable amount of time, which quickly becomes frustrating. The restaurant facilities are not sufficient for a hotel of this size. The dining areas are too small to comfortably accommodate the volume of guests, and there does not appear to be enough staff to ensure smooth service during busy periods. As a result, meals often felt crowded and disorganised. The pool area is also far too small for the number of residents. Securing a sunbed can be difficult, and if you leave your sunbed to go for lunch (especially as the food served around the pool is of a very poor standard), it will be taken almost immediately once your towel is removed. This makes it very hard to relax and enjoy a full day by the pool. The “all inclusive” alcohol offering is also limited, running only from 12pm–5pm, which may not meet expectations for those specifically booking an all-inclusive stay. In summary, this hotel is far too large for the facilities it provides. It works well as a clean, well-located base for guests who plan to be out exploring Dubai most of the time. However, for anyone looking for a relaxing, pool-focused, all-inclusive holiday experience, this hotel would not be the right choice.. .

G206WNdanielad
01-01-1970 02:33

Old hotel. Old hotel, not the best service, elevator situation is terrible. Some don’t work, the others take very long. The dinner situation is really bad. Very often we didn’t even get enough to eat because it was to busy and the food were always empty and it took to long to bring something new. The pool is terrible. To small for so many people, to full, a big construction site next to the pool side…. .

Navigator51432566749
01-01-1970 02:33

Rose Rayhaan by Rotana - Dubai. The Rose Rayhaan by Rotana Hotel in Dubai is a 4-star property, and it definitely deserves it. Located in the heart of Dubai's financial district on Sheikh Zayed Road, the hotel is ideally located next to the Financial Centre metro station and a short walk (10-15 minutes) from the Dubai Mall and Burj Khalifa. It is well-connected to other districts of Dubai, which increases its appeal for guests looking to explore the city. The hotel is clean, well-maintained, and offers professional service.. .